top of page

Shipping Information
 

All in-stock orders are dispatched the next working day after payment confirmation.

We use trusted courier services to provide fast and reliable delivery.
 

Delivery Details
 

United Kingdom (UK)
Cost: £8.99
Estimated Delivery Time: 1–2 business days (excluding processing time)

 

Germany
Cost: £18.99
Estimated Delivery Time: 5 working days

 

Spain
Cost: £18.99
Estimated Delivery Time: 5 working days
 

Portugal
Cost: £19.99
Estimated Delivery Time: 5 working days

 

European Union (EU) Shipping
All EU orders are shipped from within Europe, meaning there are no customs procedures or import duties for customers within the European Union.
 

We ship to European countries via fast, reliable courier services.
 

International Shipping
We ship to most countries worldwide using trusted express courier delivery services.
 

Delivery times and shipping costs may vary depending on the destination country.
 

Delivery Guarantee

We always do our best to ensure every order reaches our customers safely.
 

If your parcel is lost during delivery and cannot be located by the courier, we will arrange a replacement shipment or provide a refund.
 

Tracking

Once your parcel has been dispatched, we will provide your tracking number via WhatsApp or email.
 

Return and Refund Policy
 

Please note that, due to the nature of our products, returns are accepted only in specific circumstances.
 

Returns or refunds are available only if:

  • You received an incorrect product

  • The product packaging arrived damaged
     

If there is an issue with your order, please contact us by email within 3 days of receiving your parcel and provide details, including photos where applicable.
 

Once the issue has been reviewed and confirmed, we will arrange a replacement or refund.
 

Products cannot be returned for any other reason.
 

Please ensure your delivery address is correct before placing an order.
 

Customers are responsible for receiving their parcel at the address provided during checkout.
 

If you choose to redirect your parcel to another address or collection point, you are responsible for collecting it within the required time.
 

We are not responsible for failed deliveries caused by incorrect addresses, missed courier deliveries, or parcels not collected on time.

bottom of page